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FREE shipping in all USA. Exclusions may apply. Shop Now!
FREE shipping in all USA. Exclusions may apply. Shop Now!

Frequently Asked Questions

Shopping at Merlin's
a. Payment Methods

i. We accept Paypal, Amazon Pay, Google Pay, Apple Pay, Shop Pay.
ii. We accept credit card payments (Mastercard, American Express, Visa, Discover, Diner’s Club, JCB).

How secure is shopping? Is my data protected?

• Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What is the​ return policy?

• You can return a product, but the situation has to be evaluated by our team in order to determine the reason for the return.

What are the shipping options?
The shipping we offer is both national and international.

• For national shipping: Takes about 3-14 days depending on the product.

• International shipping: Not available at the moment

When will I receive my order?

• Depends on the order processing time, and the shipping time. You will get an approximate delivery once you place your order.

What if I never received my order?

• Please contact us as soon as possible at support@merlinsbazaar.com and we will solve the situation for you.

What if I receive a defective product?

• Please contact us as soon as possible at support@merlinsbazaar.com and we will solve the situation for you.

How do I make changes to an order I've already placed?

• You can contact our support staff at support@merlinsbazaar.com or our LIVE CHAT and they will help you with your situation.

• You can contact us up to 24 hours after the order was made to make any changes but please note that we cannot do anything after the order is processed and shipped.

Where are you located?

• We are based in Austin, Texas in the United States.

How do I contact your company if my question isn’t answered here?

• Check with our LIVE CHAT, we will try to solve all your questions.

• You can contact our support staff at support@merlinsbazaar.com where we can answer any additional questions you might have.

How do I sign up for Merlin’s Bazaar?

• Easy! Just create an account at the login tab, it’s a quick and hassle-free set up.

Can I buy without having an account?

• Of course you can! We simply recommend you sign up so you can enjoy future promotions and discounts we offer.